The Training and Development Team houses our quality assurance specialists and trainers.
They are responsible in implementing quality assurance standards, conducting quality evaluations, identifying issues, and recommending solutions.
The Speaking Quality Assurance Specialists are professionals who are responsible for monitoring, inspecting, and proposing measures to correct or improve a teacher’s performance in order to meet established quality standards.
They ensure that the overall quality of the classes exceed both the expectations of the management and our valued clients.
The Writing Quality Assurance Specialists are skilled specialists who conduct regular quality checks by monitoring the revised submissions to assure that they are of quality.
They ensure that editors are consistent with the services that they provide.
